Legal

Terms of Service

Last updated: February 20, 2026

These Terms govern your access to and use of RetroSwap products and services.

Quick summary

Subscriptions auto-renew until canceled, and trials auto-convert unless canceled in time.
Disputes are subject to binding AAA arbitration in New York with class-action waiver.
AI outputs are assistive only and must be independently reviewed before reliance.
Liability is limited as described, including a 12-month fee cap where legally allowed.

For information about data practices, review our Privacy Policy.

What changed in this version

This version improves readability and navigation structure while keeping the core legal terms intact.

Acceptance of Terms

These Terms of Service govern access to and use of RetroSwap websites, applications, APIs, and related services.
By creating an account, accessing, or using the services, you agree to these Terms and any policies incorporated by reference.
If you use the services on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.
If you do not agree to these Terms, do not use the services.

Eligibility and Accounts

RetroSwap is available to both business and consumer users, subject to these Terms and applicable law.

Account registration

You must provide accurate, current, and complete registration and billing information.
You must keep account information updated so we can communicate with you about service and billing matters.

Account security

You are responsible for maintaining the confidentiality of credentials and for all activity under your account.
You must promptly notify us of suspected unauthorized access or security incidents.

Authorized users

If multiple users access your account or workspace, you are responsible for configuring permissions and supervising authorized users.

Service Description and Changes

RetroSwap is a software service that may include inventory, pricing, automation, analytics, and integration capabilities.
We may update, modify, suspend, or discontinue features from time to time, including to improve security, quality, or legal compliance.
Where practical, we provide reasonable notice for material service changes, but emergency changes may occur without advance notice.
Planned and emergency maintenance may temporarily impact availability.

Subscription, Billing, Trials, and Renewals

Paid plans are billed according to the plan, pricing tier, and billing interval selected in your account.
You authorize RetroSwap and its payment processors to charge applicable recurring fees, taxes, and any other amounts due.

Auto-renewal

Subscriptions automatically renew at the end of each billing period until canceled.
To avoid renewal charges, you must cancel before the next billing date.

Trials

If you begin a free trial, the trial automatically converts to a paid subscription unless canceled before the trial period ends.
Trial features and duration may vary by offer and may be modified or ended at any time where permitted by law.

Refunds

Fees are non-refundable except where required by applicable law.
No partial-period or unused-service refunds are provided unless required by law.

Pricing changes

We may update pricing and plan features over time.
Where required, we provide notice before updated pricing takes effect for a renewal term.

Acceptable Use

You may not use the services for unlawful, fraudulent, abusive, or deceptive activity.
You may not interfere with service operation, bypass security controls, attempt unauthorized access, or disrupt system integrity.
You may not reverse engineer, decompile, disassemble, or attempt to derive source code except where applicable law permits and cannot be waived.
You may not upload malware, spam, or harmful code, or use automation in ways that materially degrade the service or violate law.
You are responsible for complying with all laws applicable to your use of the services, including export, sanctions, and consumer-protection laws.

Customer Data and License

You retain ownership of data and content you submit to the service.
You grant RetroSwap a non-exclusive, worldwide license to host, process, transmit, and display your data as needed to operate, maintain, and improve the service.
You represent that you have all rights and permissions needed to submit and use your data with the service.
You are responsible for the legality, quality, and accuracy of customer data submitted by or on behalf of your account.

AI and Automation Features

Some RetroSwap features use AI or automated systems to generate recommendations, classifications, summaries, or other outputs.
AI outputs are assistive and may be incomplete, inaccurate, outdated, or unsuitable for your specific use case.
Authenticity checks, valuation suggestions, and similar AI-generated results are not guarantees and may be wrong.
You are responsible for reviewing and validating outputs before relying on them for operational, legal, financial, tax, compliance, or customer decisions.
You assume responsibility for decisions and actions taken based on AI output.
RetroSwap does not provide legal, tax, accounting, investment, or other professional advice through AI features.

Intellectual Property

RetroSwap and related software, code, branding, interfaces, and materials are owned by RetroSwap or its licensors and are protected by law.
Except for limited rights expressly granted in these Terms, no license or ownership rights are transferred to you.
If you submit feedback, suggestions, or ideas, you grant RetroSwap a non-exclusive, worldwide, royalty-free, perpetual license to use and incorporate that feedback without obligation.

Third-Party Services and Integrations

The service may interoperate with third-party platforms, APIs, payment providers, or communication services.
Third-party services are governed by their own terms and privacy policies, and RetroSwap is not responsible for third-party systems, availability, or acts and omissions.
By enabling integrations, you authorize RetroSwap to exchange data with those services as required to provide connected functionality.

Disclaimers of Warranties

To the fullest extent permitted by law, the services are provided on an "as is" and "as available" basis.
RetroSwap disclaims all express and implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.
RetroSwap does not guarantee uninterrupted, timely, secure, error-free, or loss-free service operation.

Limitation of Liability

To the fullest extent permitted by law, RetroSwap and its affiliates, officers, employees, agents, and licensors are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, data, or business opportunities.
To the fullest extent permitted by law, RetroSwap's aggregate liability for claims arising out of or related to the services or these Terms will not exceed the total fees you paid to RetroSwap for the services in the 12 months before the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless RetroSwap and its affiliates, officers, directors, employees, and agents from claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to your use of the services, your data, your violation of these Terms, or your violation of applicable law or third-party rights.
RetroSwap may control defense and settlement of indemnified matters, and you agree to reasonably cooperate.

Term and Termination

These Terms begin when you first use the services and continue until terminated.
You may stop using the service and cancel your subscription at any time through account settings or by contacting support.
RetroSwap may suspend or terminate access for material breach, non-payment, suspected fraud or abuse, legal risk, or security concerns.
Upon termination, your right to use the services ends, but sections intended to survive termination remain in effect.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws principles.
Before initiating arbitration or court action, the parties agree to attempt to resolve disputes informally by written notice and good-faith negotiation for at least 30 days.

Binding arbitration

Except as expressly stated otherwise, disputes arising from or relating to these Terms or the services will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA).
Arbitration will be conducted in New York, New York, under applicable AAA rules, including consumer procedures where required.

Class action and jury waiver

Disputes must be brought on an individual basis only, and not as a class, collective, coordinated, consolidated, representative, or private attorney general action.
To the fullest extent permitted by law, each party waives any right to a jury trial for disputes subject to arbitration or otherwise brought in court.

Exceptions

Either party may bring qualifying claims in small claims court.
Either party may seek injunctive or equitable relief in court for misuse of intellectual property, confidentiality, or security-related violations.

Arbitration opt-out

You may opt out of arbitration and class waiver by sending written notice to support@retroswap.com within 30 days of first accepting these Terms.
Your notice must include your full name, account email, and a clear statement that you opt out of arbitration.

Consumer rights savings clause

If applicable law in your jurisdiction provides non-waivable rights that conflict with this section, those rights apply only to the extent required by law.

Changes to Terms

RetroSwap may update these Terms from time to time to reflect product, legal, and operational changes.
When we update these Terms, we will update the "Last updated" date and provide additional notice where required by law.
By continuing to use the services after updated Terms become effective, you accept the revised Terms.

General Provisions

These Terms, together with incorporated policies, form the entire agreement between you and RetroSwap regarding the services.
If any provision is held unenforceable, the remaining provisions remain in full force and effect.
A failure to enforce any provision is not a waiver of future enforcement.
You may not assign these Terms without RetroSwap's prior written consent, except where required by law; RetroSwap may assign these Terms in connection with mergers, acquisitions, or reorganizations.
RetroSwap is not liable for delays or failures caused by events beyond reasonable control.

Contact Information

Legal entity: Cognitivv Inc.
Address: 169 Madison Ave STE 2930, New York, NY 10016.
Email: support@retroswap.com.

Questions or Notices

Questions about these Terms can be sent to support@retroswap.com, or mailed to Cognitivv Inc., 169 Madison Ave STE 2930, New York, NY 10016.

For data-handling practices, review our Privacy Policy.